It is the job of the CQC to monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and publish what they find, including performance ratings to help people choose care.
read our cqc report hereWe also abide by the CQC 'Right Support, Right Care, Right Culture' ethos which aims to support autistic people and people with a learning disability.
read about the CQC ethos
Our policy outlines the rights that data subjects have, under the General Data Protection Regulation (GDPR), in relation to the data about them that we hold.
view our GDPR policy hereWe have stringent plans in plans in place to ensure continuity of care in response to emergency and disruption that could affect the running of the home.
business continuity plan
VoiceAbility is an organisation who work with people who are vulnerable or marginalised and enable them to have their voice heard and their rights respected.
read about voiceability here
We enlist the assistance of industry experts Croner-i to ensure Solden Hill House has an effective system in place to manage the safeguarding of our residents and the compliancy of our team. There are numerous policies in place (mandatory and discretionary), should you wish to view or request details on any of our policies please contact Richard Smith.
Everyone who uses health and care services should be able to trust that their personal confidential data is protected. Publishing our Data Security and Protection Toolkit provides assurance that we are practising good data security and that personal information is handled correctly.
Our DSP Toolkit status of Standards Met is publicly available for your service users, commissioners, partner organisations and the public at https://www.dsptoolkit.nhs.uk/OrganisationSearch/A71W.
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